As I hinted at below, I need to whinge about travel agents and insurance.
I’ll start by being fair: the agents refunded our money, but not until after a lot of hassle and stress and hard work form my very nice neigbour Helen.
I’ll lay out the facts: Two Belgian commuter trains crashed. This casued chaos, includung to the eurostar service:
You may like to note that paragraph:
We therefore strongly advise travellers between the UK and Brussel (sic) to cancel or postpone their journey
I called our travel insurance co, and they suggested that there may be a way to claim for the accomodation- Eurostar were refunding travel costs.
Their story changed the next day. Apparently, this counts as ‘disinclination to travel’ which is not covered.
I’m frankly shocked, though not that surprised, that when the Foreign Office refers to Eurostar’s advice, which is not to travel, that the insurance company say we must travel, then if we suffer a 12 hour plus delay or cannot reach the destination they will pay.
Strikes me as irresponsible, and double standards- we choose not to place ourselves in a risky situation they choose to not pay out. Still, that’s insurance for you, the fetid bastards.
Evil Overlord 21: An eternal rainy Sunday in Bracknell, with all of the pubs shut and no TV and cinema for the insurance industry.