For some years now, I’ve very occasionally used SEAT erwin, an online source for the official workshop manuals for Seat cars, and also the VW version.
Erwin is brilliant: you can get all the same information the dealers use, tailored you your car exactly, for a few euro to access for a time period. Wiring diagrams, official repair procedures, details of recalls.
Which made it annoying to get this email:
Dear erWin User,
We would like to inform you that, as of 18-12-2025, the erWin Webshop will no longer be available to private customers but exclusively to business customers.
Of course, you may continue to use your active flatrate subscriptions until the end of their contractually agreed term – even beyond the above-mentioned discontinuation date.
Should you have any questions, please contact our support team at https://seat.erwin-store.com/erwin/showRequestSupport.do .
Thank you for your understanding.Kind regards,
Your erWin Team SEAT/CUPRAhttps://seat.erwin-store.com
The reason given to a forum user was:
thank you for your E-Mail.
Due to stricter legal requirements, additional documentation obligations, and increasing support efforts, continuing the service is no longer economically or organizationally feasible. Significant adjustments to contract terms, liability regulations, and information obligations would have been necessary, which are no longer justifiable for the private customer segment.
Back years ago, it was common to buy the equivalent thing, elsawin, as a pirated bit of software on multiple CDs from Ebay, and I do wonder if someone will find a way to pirate erwin and sell it, but it’s a backward step: the pirate copies of elsawin were always a bit limited as they couldn’t be tailored to individual VINs, and of course, they weren’t up to date (and no such thing exists for recent cars).
What I have done is (legally) downloaded and printed to PDF some key sections for both our cars: this seemed worth the less than £10 cost for an hours access.




